Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains how PanPal ("PanPal", "we", "us", or "our") collects, uses, stores, and shares information when you use the PanPal mobile application and related services (collectively, the "Service").

By using PanPal, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Account Information

When you create an account, we may collect:

• your email address;
• authentication information provided by services such as Sign in with Apple or Google Sign-In; and
• basic profile information necessary to provide the Service.

Preferences & Personalization

We may collect information you choose to provide, including:

• cooking preferences;
• household size;
• dietary preferences and restrictions;
• favorite cuisines;
• spice preferences;
• recipe detail preferences;
• meal styles; and
• ingredients you want to avoid.

Pantry, Recipes & Activity

We may collect information related to your use of PanPal, including:

• pantry ingredients you save;
• recipes you generate;
• saved recipes;
• reviews, notes, and ratings;
• cooking history and streaks; and
• photos you voluntarily upload.

Messages & Voice Input

If you communicate with the PanPal assistant, we process the messages you send to provide AI-powered responses.

If you use voice input, your device may temporarily process your speech to convert it into text before it is sent to PanPal. PanPal does not store voice recordings unless explicitly stated otherwise.

Diagnostics Information

We may collect limited technical information to operate, maintain, and improve the Service, including:

• crash reports;
• performance data;
• device information; and
• diagnostic information.

2. How We Use Your Information

We use your information to:

• provide and personalize the Service;
• generate AI-powered recipes, substitutions, and suggestions;
• save your preferences and pantry information;
• synchronize your data across devices;
• authenticate your account;
• improve app performance and reliability;
• detect and prevent misuse, fraud, and unauthorized access; and
• comply with legal obligations.

3. AI Features

PanPal uses third-party artificial intelligence providers to generate recipes, ingredient substitutions, cooking suggestions, and nutrition estimates.

To provide these features, information you submit, such as messages, preferences, and pantry ingredients, may be shared with those providers for processing.

AI-generated content may be inaccurate, incomplete, or unsuitable for your needs. Always independently verify recipes, ingredients, allergens, cooking instructions, and nutrition information before relying on them.

We do not sell your personal information.

4. Third-Party Services

We rely on trusted third-party providers to operate the Service. These providers may process information on our behalf and are subject to their own privacy policies.

Examples may include:

• authentication providers such as Apple and Google;
• cloud infrastructure and database providers;
• AI providers used to generate recipes and suggestions; and
• crash reporting and analytics providers, if enabled.

5. Data Retention

We retain your information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may delete your account at any time. Upon account deletion, we will remove or anonymize your personal information unless we are legally required to retain certain information.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• access your personal information;
• correct inaccurate information;
• request deletion of your information;
• request a copy of your information; and
• object to or restrict certain processing activities.

To exercise these rights, contact us using the information below.

8. International Data Transfers

Your information may be processed and stored in countries other than your own.

By using the Service, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

9. Children's Privacy

PanPal is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the "Last updated" date and may provide additional notice where required by law.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

PanPal
Email: etheriesolutions@gmail.com